closingcodeai.online/terms

Terms of Service & Refund Policy

Last updated / Última actualización: February 2026

1. Agreement / Acuerdo

By purchasing a subscription or service from The Closing Code AI ("we", "us", "the Company"), you ("Client") agree to these Terms of Service. Please read them carefully before completing your purchase.

The Company:
The Closing Code AI — operated by Mauricio Gallmur
hola@theclosingcodeai.com | theclosingcodeai.com

2. Services / Servicios

The Closing Code AI provides the following digital software services delivered via a client portal:

2.1 Instant Qualifier (Fase 1)

2.2 AI Closer Coach (Fase 2)

2.3 AI Roleplay Simulator (Fase 3)

2.4 Bundle Fase 1+2

3. Billing & Payment / Facturación y Pago

3.1 Payment processing:

All payments are processed by Lemon Squeezy as Merchant of Record. By purchasing, you also agree to Lemon Squeezy's Terms of Service.

3.2 Subscription billing:

Monthly subscriptions are billed automatically on the same date each month. You authorize recurring charges to your payment method.

3.3 Setup fees:

One-time setup fees are charged at the time of purchase and are non-refundable after onboarding has been completed (see Refund Policy, Section 5).

3.4 Failed payments:

If a payment fails, we will retry up to 3 times within 7 days. After 3 failed attempts, the service will be paused until payment is resolved.

3.5 Price changes:

We reserve the right to change pricing with 30 days advance notice to active subscribers. Price changes will not affect active subscriptions mid-billing cycle.

4. Service Delivery & SLA

4.1 What is included in every active subscription:

4.2 Onboarding timeline:

4.3 Client responsibilities:

The client is responsible for:

4.4 Limitations:

Results depend on the client's existing sales process, lead quality, and closer team adoption. We do not guarantee specific closing rate increases beyond what is stated in the 30-day guarantee below.

30-Day Performance Guarantee

We stand behind the results of our system. If your team's closing rate does not improve within the first 30 days of active use, we will refund your most recent monthly payment — no questions asked.

To be eligible for the guarantee:

What is NOT refundable:

How to request a refund:
Email hola@theclosingcodeai.com with subject line: "Refund Request — [Your Company Name]"
Include: your account email, date of purchase, and a brief description.
We will process eligible refunds within 10 business days.

6. Cancellation / Cancelación

6.1 How to cancel:

You may cancel your subscription at any time by:

6.2 Effect of cancellation:

7. Intellectual Property / Propiedad Intelectual

7.1 Our IP:

The Closing Cuántico methodology, all AI prompts, system architecture, reports, frameworks, and The Closing Code AI brand are the exclusive intellectual property of Mauricio Gallmur / The Closing Code AI. Clients may not copy, reproduce, reverse-engineer, or resell any part of the methodology or system.

7.2 Client IP:

Sales call recordings, CRM data, and lead information provided by the client remain the exclusive property of the client. We will never share, sell, or use this data for purposes other than delivering the subscribed service.

8. Confidentiality / Confidencialidad

Both parties agree to maintain confidentiality regarding:

This confidentiality obligation survives termination of the service.

9. Limitation of Liability / Limitación de Responsabilidad

The Closing Code AI provides software tools and AI-assisted analysis. We are not responsible for:

Our maximum liability in any case is limited to the total amount paid by the client in the 3 months preceding the claim.

10. Governing Law / Ley Aplicable

These Terms are governed by the laws of Peru. Any disputes shall first be attempted to be resolved amicably within 30 days. If unresolved, disputes shall be submitted to the competent courts of Lima, Peru.

For international clients, both parties agree that disputes may alternatively be resolved via binding arbitration under the ICC Rules.

11. Changes to These Terms

We reserve the right to update these Terms with 30 days advance notice to active clients via email. Continued use of the service after the notice period constitutes acceptance of the updated Terms.

12. Contact / Contacto

The Closing Code AI
Mauricio Gallmur
hola@theclosingcodeai.com
https://theclosingcodeai.com
Lima, Peru


These Terms of Service and Privacy Policy were last updated February 2026. For approval verification purposes: The Closing Code AI is a B2B SaaS platform delivering digital software services via subscription. All products are delivered digitally. No physical goods. Payment processing by Lemon Squeezy.

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